Novel Experience with AI
Dynamically adapt to user preferences and deliver personalized interactions based on customer insights to foster unique and engaging customer journeys.
A suite of GenAI agents to maximise customer lifetime value for your business.
Dynamically adapt to user preferences and deliver personalized interactions based on customer insights to foster unique and engaging customer journeys.
Our AI Agents are working across multiple channels to find what’s best for your customers while speaking in their local language.
Drive next-level efficiency through intelligent analysis and decision-making, leading to massive cost reductions while growing customer lifetime value.
GenAI Agents can hyperscale on-demand. No extra time needed to optimize and get started.
Always Live Intelligent Customer Engagement Agent Platform
Grow your Customer Lifetime Value by providing elevated customer experience using Alice Chat and Alice Voice
Collection Intelligence Agent Platform
Automate collections using our GenAI powered Chat and Voice engine to maximise your revenue
Sales Optimization Platform with Humanlike Intelligence and Analytics
Build your own GenAI Sales team to power hyper scale growth and exceed your sales targets every time
Covering multiple use cases across the end-to-end customer journey
Furthering Technology Partnerships: Microsoft and Trusting Social will announce an agreement to develop a generative AI-based solution tailored for Vietnam and emerging markets.
White House
September 10, 2023
CHAT
Resolved cases at 20x speed
VOICE
Resolved cases in pre-due call
CHAT
VOICE
CHAT
VOICE
CHAT
VOICE
CHAT
VOICE
CHAT
VOICE
Effectiveness (vs humans) | CHAT 83%Resolved cases at 20x speed | VOICE 98.7%-99.0%Resolved cases in pre-due call |
Response Time (median) | CHAT 13 seconds | VOICE <1 second |
Factuality | CHAT 98% | VOICE 99.8% |
Relevancy | CHAT 94% | VOICE N/A |
Sufficiency | CHAT 88% | VOICE N/A |
Fine-tuning costs | CHAT $100K | VOICE $100K |
Financial Institution clients
Credit-Scored Consumers
Score Checks per Year
e-Kyc Checks Per Year
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