Novel Experience with AI
Dynamically adapt to user preferences and deliver personalized interactions based on customer insights to foster unique and engaging customer journeys.
Turbocharge Customer Experience with Generative AI
A suite of GenAI agents to maximise customer lifetime value for your business.
A comprehensive Generative AI Agent platform to turbocharge all your customer facing functions
Omni Channel & Multi Lingual
Our AI Agents are working across multiple channels to find what’s best for your customers while speaking in their local language.
Cost Reduction
Drive next-level efficiency through intelligent analysis and decision-making, leading to massive cost reductions while growing customer lifetime value.
On-Demand Scale
GenAI Agents can hyperscale on-demand. No extra time needed to optimize and get started.
Meet the TrustIQ Agents
Alice
Always Live Intelligent Customer Engagement Agent Platform
Grow your Customer Lifetime Value by providing elevated customer experience using Alice Chat and Alice Voice
Collin
Collection Intelligence Agent Platform
Automate collections using our GenAI powered Chat and Voice engine to maximise your revenue
Sophia
Sales Optimization Platform with Humanlike Intelligence and Analytics
Build your own GenAI Sales team to power hyper scale growth and exceed your sales targets every time
A Full CX Suite for Banks
Covering multiple use cases across the end-to-end customer journey
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- Digital Traffic to Lead Management
- Customer Interest Capture
- Find the Best Channel to Onboard
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- Product Queries
- Service Request
- Customer Complaints
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- Collection Agent - Voice & Chat
- Contact Strategy Agent
- Skip-Tracing Agent
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- Sales Agent - Voice & Chat
- Cross-Sell and Upsell Products
- Personalized Sales Strategies
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- Activate
- Engage
- Assist
Furthering Technology Partnerships: Microsoft and Trusting Social will announce an agreement to develop a generative AI-based solution tailored for Vietnam and emerging markets.
White House
September 10, 2023
Delivering enterprise-grade Performance
TrustAI Agents are accurate,
relevant, fast, and cost-effective.
Effectiveness (vs humans)
CHAT
83%
Resolved cases at 20x speed
VOICE
98.7%-99.0%
Resolved cases in pre-due call
Response Time (median)
CHAT
13 seconds
VOICE
<1 second
Factuality
CHAT
98%
VOICE
99.8%
Relevancy
CHAT
94%
VOICE
N/A
Sufficiency
CHAT
88%
VOICE
N/A
Fine-tuning costs
CHAT
$100K
VOICE
$100K
| Effectiveness (vs humans) | CHAT 83%Resolved cases at 20x speed | VOICE 98.7%-99.0%Resolved cases in pre-due call |
| Response Time (median) | CHAT 13 seconds | VOICE <1 second |
| Factuality | CHAT 98% | VOICE 99.8% |
| Relevancy | CHAT 94% | VOICE N/A |
| Sufficiency | CHAT 88% | VOICE N/A |
| Fine-tuning costs | CHAT $100K | VOICE $100K |
Advancing AI to deliver hyper personalised financial services to billion + consumers
180+
Financial Institution clients
700M
Credit-Scored Consumers
17M
Score Checks per Year
150M
e-Kyc Checks Per Year
POWERED BY
